COVID19

Updated as of 27/09/22

In line with guidance from the government masks are no longer required to be worn in our stores although please feel free to do so if you wish.

The current position as of today, is therefore as follows.

Emergency Help and Welfare Requests

We continue to meet the ever increasing demands due to coronavirus and we are working with Fife Council Welfare team to ensure those in need don’t go without. We will maintain our commitments to provide support to those who may be homeless, or find themselves in the various other challenging circumstances that we help with each week.

Online Sales

We will continue to update our online store page with the latest stock and can provide a click and collect service.

You can also continue to make requests online for deliveries.

Furniture Plus Stores

Both of our shops are open as normal Monday to Saturday 9am to 5pm.

Collections

Our collection service is operating as usual Monday to Friday please call 01592 654546 or use our online collection form..

 

House Clearances

Our house clearance work normally comes about due to someone moving or vacating a home. All home moves are still permitted providing they can be carried out safely, and “relevant businesses can also continue to support people to move home in all protection levels.

Government guidance is here https://www.gov.scot/publications/coronavirus-covid-19-guidance-moving-home/

COVID19 Safety Measures

When you visit our stores

  • Hand sanitiser is provided at the entrance to each store and we encourage all visitors to make use of this before entering

  • All point of sale kiosks have been fitted with Perspex screens to provide a barrier between customer and staff

  • All workspaces and store areas are cleaned and sanitised often throughout the day

  • Contactless payments are encouraged where possible

When we deliver/collect

  • All of our vans are thoroughly sanitised before each days jobs

  • We have limited the number of crew on each van to 2 and all crews are fixed to the same two people each day in order to maintain distance and limit exposure between colleagues where practical.

We know how important our services are to our community and do not want to find ourselves in a position where we are unable to provide our services. As a result we are taking the threat of Covid-19 very seriously and are staying ever vigilant to the changing circumstances.

During lockdown we carried out extensive risk assessments so that we could reopen and continue to provide vital services to our local community in a safe manner. All of our staff and volunteers have received certified Covid-19 Awareness training before returning to work to ensure we are all aware of the risks this virus poses and how to effectively deal with the restrictions we have to work to.