Updated as of 4:00pm 30/03/21

In accordance with announcements made on 30th March we are re-opening our stores on Monday the 5th April at 10am. https://www.gov.scot/news/stay-local-from-2-april/

Please note we will be operating restricted numbers in our stores at any one time. Please continue to wear facemasks, which we will be happy to provide if you forget your own.

Our other online store and click and collect services will also continue as they have done throughout lockdown.

Please also note that if we are visiting your property the crew will not make a delivery unless you are wearing a facemask. We are sure you understand this request to keep our drivers and crew as safe as possible. Where possible we will not enter the property and will call you to ask if we can deliver or pickup from outside the property.

This is another very difficult period for our charity but are committed to continuing to help our communities. We hope once this is over you can continue to support us. If you do feel you can make any type of cash donation to help us our please click on our donate button.

The current position as of today, is therefore as follows.

We continue to meet the ever increasing demands due to coronavirus and we are working with Fife Council Welfare team to ensure those in need don’t go without. We will maintain our commitments to provide support to those who may be homeless, or find themselves in the various other challenging circumstances that we help with each week.

We will continue to update our online store page with the latest stock and can provide a click and collect service as permitted by law.

https://www.gov.scot/publications/coronavirus-covid-19-stay-at-home-guidance/

You can also continue to make requests online for deliveries.

Both of our shops are closed until at least the end of January, however we will soon be launching our “virtual personal shopping” trial which will allow you to shop safely from the comfort of your own home.

We will continue to make deliveries or provide a collection service to fulfill orders received online, by phone, text or post.

We will not make a delivery or collection unless members of the household are wearing face  masks. You will receive a phone call from outside to say we have arrived.

If possible remove the items from your home yourself, but please do not leave outside in adverse weather as we cannot re-use items that are damaged.

See “Questions and Answers” https://www.gov.scot/publications/coronavirus-covid-19-retail-sector-guidance/pages/close-contact-services-questions-and-answers/

Click & collect appointments can be booked here:

Our house clearance work normally comes about due to someone moving or vacating a home. All home moves are still permitted providing they can be carried out safely, and “relevant businesses can also continue to support people to move home in all protection levels.

Government guidance is here https://www.gov.scot/publications/coronavirus-covid-19-guidance-moving-home/